Contact Wyxie

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Wyxie Carolina

info@wyxie.biz

+63998 972 1618

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About Wyxie

I’m very happy when I am able to design and develop websites that exceed client’s expectations. I don’t see making websites as work… For me, it’s a form of expression, a work of art.

Design

Frontend & WordPress

SEO

Social & Content

Background and Experience

I have varied interests and a wide range of expertise. Website development is just one of them, but is no way the least.

Freelance Web Services and Consulting

  • Project-based freelance services for various companies ranging from product retailers to corporate and finance institutions from different countries.

Operations Manager for Web Services Department, OBPGlobal Incorporated

  • Oversee end-to-end operations for website design and development team, SEO services team, and social media services team

Training and Development for Creative Department, Megateam Corporation

  • Facilitated leadership training and process improvement initiatives for Editorial division and Web Development division

Resource Manager, OBPGlobal Incorporated

  • Managed all facets of HR and Admin
  • Managed client acquisition and engagement documentation and billing
  • Oversaw the Creative Unit and developed project strategies for various Web Design & Development, Social Media and SEO projects
  • Oversaw the day-to-day operations of the whole company

Business Process Manager, AcquireStaff / AcqureHR

  • Developed policies and procedures for the different functional areas of the company
  • Worked as a consultant to clients and established their business processes
  • Managed Training and Development and New Hire on-boarding
  • Provided HR Services and Consultancy to clients acquired

Business Process Officer, Megateam Corporation

  • Developed and implemented various operational and administrative process improvements
  • Developed Policies and Procedures for the different functional areas of the company
  • Handled Recruitment and Employee Relations under HR
  • Responsible for performance management procedures across all departments

Operations Manager, Megateam Corporation

  • Managed Customer and Billing Support department operations
  • Managed Internet Content and Advertisement Moderation department operations
  • Established and headed various initiatives to achieve service level agreements
  • Responsible for Program Development across all functional areas
  • Responsible for Leadership Training and Development across all departments

Team Leader – Yahoo!, Convergys Philippines

  • Supervised several teams of Customer Support Representatives for different Yahoo! lines of business
  • Founded and headed Yahoo! CSAT Academy – bootcamp for all low-performing agents
  • Lead various performance and development program initiatives
  • Head of CSAT and QA Client Calibrations

Online Retailing, Crystal Plus International

  • Retail health and beauty products online to an international market

Sales Operations Manager, MetroDeal Philippines

  • Managed sales and marketing operations
  • Managed merchant partnership, deal agreements and after sales merchant support
  • Responsible for SalesForce excellence and sales performance delivery

Other Competencies

Business Process Development
Performance Management
Coaching and Feedback
Leadership Development
Operational Governance
Project Management
Talent Acquisition
Training and Development
Client Management
Business Process Outsourcing
Technical Support

Your website is the only place you’d like heavy traffic!

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